Refund via the Mobile App

Refund via the Mobile App

Dear .......,

Trust your day is going on smoothly.

Sequel to our telephone regarding your refund.

Please find below the steps to upload all the required documents on App.

Step 1 : Download the "Avon Flex" app from your Playstore/App Store

Step 2 : Click the Login Option at the bottom right corner of your screen (Note do not use the Sign Up option but rather the Log In option)

Step 3 : To Login -  Username/Member Number is your Numeric Avon ID number (Please Toshfa ID Number), Default password is Admin@123 

Step 4 : Navigate to the Action Page > Click the self service option > Click Request for a refund > Click continue after reading the guidelines.

Step 5 : Proceed to fill in your details in the required fields.

Step 6 : Upload  in their respective allocations :

  • Detailed Medical Report  
  • Receipts (All receipts should be scanned together as one document) 
  • Itemized Invoice that shows breakdown and price for each services done (All Invoices should be scanned together as one document) 

 

The refund pa code is AVH/...........

Should you require further clarification or assistance kindly contact us 07002779800,WHATSAPP: 09126039532


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