AFRTERCARE CALL (WHEN ENROLLEES ARE UNREACHABLE

AFRTERCARE CALL (WHEN ENROLLEES ARE UNREACHABLE

Dear xxxxxxxx,

Trust your day is progressing greatly,

We had earlier tried to reach you via phone (080XXXXXXX) but our effort was to no avail.

We would like to hear from you as regards your recent care at Evercare Hospital (AVH/14......) in terms of quality of care and overall service delivery.

Kindly provide us with an alternate number we can reach and a good time we can call you

We are really anticipating hearing from you,

Thank you for choosing Avon HMO.

Regards.

***Name***



    • Related Articles

    • CALL SCRIPT

      Opening Greeting- Thank you for calling Avon Healthcare, you are speaking with Joseph. How may I be of service? Before ending the call - Would that be all for now? / Is there something else you will like me to assist with? Closing Greetings- Thank ...

    • NOTIFICATION OF VISIT FO ENROLLEES’

      Dear ---, We write to inform you of our enrollees' visit to your facility Please note that above named enrollee is active and eligible to access care at your facility. Kindly facilitate smoothly his/her consultation and further management as ...

    • DRUG REQUEST WHEN ENROLLEE DOESN’T PICK OR UNAVAILABLE

      Dear xxxxxx, Trust this mail meets you well. Please be informed that we got a drug request for you from xxxxxxxxxxxx hospital. We have tried to call you severally on (xxxxxxx) but all effort proved abortive hindering our direct communication. Kindly ...

    • AVON PORTAL LOGIN / BENEFIT Vs SERVICE DICTIONARY (ATTACHMENTS)

      Dear _____________, We are pleased to inform you that our provider portal is LIVE and ready for use. This means you can now access our portal "TOSHFA" from your digital devices. Currently, there are two important things you can check through the ...