CALL SCRIPT

CALL SCRIPT

Opening Greeting-   Thank you for calling Avon Healthcare, you are speaking with Joseph. How may I be of service?

 

Before ending the call - Would that be all for now? / Is there something else you will like me to assist with?

 

Closing Greetings- Thank you for choosing Avon healthcare, do have a lovely day/ enjoy the rest of your day

 

Before placing on hold (using the hold button and not the mute button) - May I please place you on hold for few seconds to ……….  After 30-45 secs- Thank you for holding



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